Return & Refund Policy

At Selfie to Print, every product is custom-made especially for you, using your own selfie or photo. Because of this, our return and refund policy works a little differently from regular off-the-shelf products. Please read the details below so you know exactly what to expect.

Customised Products Are Generally Not Eligible for Return or Refund

Since each T-shirt, hoodie, or apparel item is personalised with your own photo and design, it cannot be resold or reused once printed. For this reason, our custom products are not eligible for return, exchange, or refund in general — except in the specific cases mentioned below.

When We Will Help You (Rare Cases)

We take full responsibility if something goes wrong on our end. If you receive:

• A product with a missing print (your design/photo was not printed at all), or
• A product with wrong artwork printed (a different design than what you ordered), or
• A product with a different print than the one you actually chose and confirmed at the time of order

...please contact us through our Contact page with your order details and photos of the issue. We will review and resolve your problem on a high-priority basis.

Wrong Size Received

If we make a mistake and deliver a different size than the one you ordered, please contact us — we will replace the product for you at no extra cost.

However, if you selected the wrong size yourself while placing the order (i.e., the size you received matches what you actually ordered, but doesn't fit you), this is not eligible for return, replacement, or refund. We strongly recommend checking our size chart carefully on the product page before placing your order.

How to Raise an Issue

1. Visit our Contact Us page.
2. Share your order number, a description of the issue, and clear photos of the product you received.
3. Our team will review your request and get back to you as soon as possible.

Summary

If you have any questions about this policy before placing your order, feel free to reach out to us at selfietoprinthelp@gmail.com — we're happy to help.